Returns Policy

Unwanted Items

We are happy to refund unwanted items that are returned to us within 21 days. Please send the items to the address below and enclose a note quoting your order number, and stating that the items are unwanted, and you require a refund.

feelgoodincstore Customer Returns
PO Box 149, Knaresborough, HG5 0UU

For the return of high value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.

Incorrect or Faulty items

Should you receive any items that you did not order, or that prove to be faulty, you can return them to the following address:

feelgoodincstore Customer Returns
PO Box 149, Knaresborough, HG5 0UU

Please enclose a note quoting your order number and specifying whether you require the correct item to be sent out, or a refund.

All goods that are returned to feelgoodincstore.com are the responsibility of the customer and you may wish to send goods by registered post. We are not liable for goods that do not reach us.

Damaged items

If the damage is limited to standard cases, please visit the "Contact Us" page, email us with details of the damaged cases and we can send replacements out to you. If the damage affects the product itself, the libretto or any non-standard packaging, please follow the instructions for faulty items.